From co-location constraints to cloud-first agility — unlocking global efficiency through strategic IT modernization Airline Industry Executive Summary: A leading global real estate advisory firm partnered with us to modernize its IT landscape across India and the US, supporting 250+ users. We helped them overcome infrastructure limitations by migrating from
From Fragmented Systems to a Connected Workforce — One Global Office 365 Domain Airline Industry Executive Summary: A global freight forwarding company with teams across India, Hong Kong, Singapore, and South China faced growing IT challenges — fragmented email systems, weak collaboration tools, and inconsistent security policies. Dimiour led a
Modernizing IT for Control and Confidence: A Private Equity Firm’s Journey to Secure, Scalable Operations Airline Industry Executive Summary: A US-based private equity firm with approximately 50 users was experiencing growing inefficiencies and security risks due to fragmented IT support processes and outdated infrastructure. Without a centralized helpdesk, standardized endpoint
Modernizing IT Infrastructure for a Contract Packaging Company to Improve Workforce Productivity and Compliance Airline Industry Executive Summary: A US-based contract packaging company, trusted by leading consumer brands, was facing significant operational strain due to outdated IT infrastructure and a reactive support model. With over 200 users across multiple production
Global Logistics & Freight Forwarding Company Challenge Legacy infrastructure and inefficient processes. Non-standard processes and limited best practices. Requirement to run infrastructure like a bank. Solution Conducted a 12 weeks assessment. Identified single points of failure. Lack of DR, Infrastructure, tools and processes, consistency. Benefits Well defined SLAs and operational
Global Corporate Real Estate Advisory Challenge Manual server provisioning process. Too many approvals and wait times delaying the overall Server provisioning process. Lack of communication with stake holders both upstream and downstream. Solution Identified L2 and L3 processes and workflows. Pre-Approved list of approvers for standard changes. Automated workflows using
Leading Housing Finance Services Company Challenge High Resolution time and no single point of ownership due to multiple handoffs. Missing critical events because of high volume. Non-standard processes and limited best practices. Solution Implemented process changes by right-sizing the thresholds, eliminating unwanted alerts from actual incidents. Enabled IT process Automation
Global Automotive Leader Challenge Multiyear flagship initiatives needs to consider disruptive industry trends. Organization level procurement and sourcing team lacked insights at project level. Challenges to evaluate suppliers due to lack of trend research. Business goals not aligned in contracts for projects executed. Solution Identified the core functional areas that
Major Medical Insurance Provider Challenge Difficulty reviewing annual year spend on tail end suppliers. Data stored in multiple languages. Data Invisibility led to inefficient negotiation strategies. Lacks a systematic method to look after this category. Unable to address the tail spend. Excess Spend on Business Category/Units. Solution Implemented centralized procurement
Global Energy Leader Challenge Difficulty navigating through all business expenditures with varying requirements. Data Invisibility led to inefficient negotiation strategies. Excess spend on contract negotiations and risk mitigation. Solution Conducted a workshop to identify unique IT requirements and prepared a divestiture and split business into three units. Implemented compliance and