Dimiour’s Case Studies: Guiding Leaders in Navigating the Future
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Global Logistics & Freight Forwarding Company
Global Logistics & Freight Forwarding Company Challenge Legacy infrastructure and inefficient processes. Non-standard processes and limited best practices. Requirement to run infrastructure like a bank. Solution Conducted a 12 weeks assessment. Identified single points of failure. Lack of DR, Infrastructure, tools and processes, consistency. Benefits Well defined SLAs and operational
Global Corporate Real Estate Advisory
Global Corporate Real Estate Advisory Challenge Manual server provisioning process. Too many approvals and wait times delaying the overall Server provisioning process. Lack of communication with stake holders both upstream and downstream. Solution Identified L2 and L3 processes and workflows. Pre-Approved list of approvers for standard changes. Automated workflows using
Leading Housing Finance Services Company
Leading Housing Finance Services Company Challenge High Resolution time and no single point of ownership due to multiple handoffs. Missing critical events because of high volume. Non-standard processes and limited best practices. Solution Implemented process changes by right-sizing the thresholds, eliminating unwanted alerts from actual incidents. Enabled IT process Automation
Global Automotive Leader
Global Automotive Leader Challenge Multiyear flagship initiatives needs to consider disruptive industry trends. Organization level procurement and sourcing team lacked insights at project level. Challenges to evaluate suppliers due to lack of trend research. Business goals not aligned in contracts for projects executed. Solution Identified the core functional areas that
Major Medical Insurance Provider
Major Medical Insurance Provider Challenge Difficulty reviewing annual year spend on tail end suppliers. Data stored in multiple languages. Data Invisibility led to inefficient negotiation strategies. Lacks a systematic method to look after this category. Unable to address the tail spend. Excess Spend on Business Category/Units. Solution Implemented centralized procurement
Global Energy Leader
Global Energy Leader Challenge Difficulty navigating through all business expenditures with varying requirements. Data Invisibility led to inefficient negotiation strategies. Excess spend on contract negotiations and risk mitigation. Solution Conducted a workshop to identify unique IT requirements and prepared a divestiture and split business into three units. Implemented compliance and
IT Infrastructure Migration with Uplift
IT Infrastructure Migration with Uplift Seamless Workstation Transformation IT and ITES Challenge The client had merged with parent company and later separated as an independent entity. Transform legacy domain joined workstation and upgrade them to modern windows 10 systems. Implement Azure Active Directory multifactor authentication (MFA) as additional layer of
Integration of Enterprise Systems
Integration of Enterprise Systems Glue together systems with mergers and acquisitions Fintech Challenge Acquisition of the Fintech firm resulted in separate ERP solutions. Each ERP systems had its own subset of data and respective formats. Aggregated reporting was difficult. Merging of horizontal departments was dependent on migration and use of
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