Building Confidence in Legacy Modernization

Quality Assurance for Migration and Digital of transformation of Group Health Insurance products and processes

Insurance Domain

Challenge

  • Current business process knowledge undocumented, limited to only a few professional on the way out.
  • Resistance to change ( digitization).
  • 70 products and related rules to be digitized and tested.
  • 18 group insurance workflows (modules) to be transformed to new Tech Stack.
  • End to End Implementation and training to be completed in 1 year.

Solution

  • Experienced Team of SMEs in Group Insurance Business and Knowledge transformation professionals along with QA experts deployed to understand and document incumbent process and prepare quality checks.
  • Implemented Test Driven Development.
  • Developed customized tools to validate the Product rules and pricing.
  • RPA in parallel to monitor key processes for any regression failure.

Benefits

  • Around 30000+ detailed testcases created by SME group.
  • 20000+ test data used by incumbent team was captured on Test data management system enabling Legacy data on QA and stage env to run through new processes.
  • Adapted test and compare process, decreased defects by 83% and decreased iterative testing effort by 48%.
  • RPA process decreased manual testing effort by 20%.
  • Automation of validation of Product rules and Pricing expediated dev process by 2 business months.