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Customer Experience Cx
Brand.com redesign for Large Automotive
Accessible brand dot com across devices
Global Automotive Industry Leaders
Challenge
The brand.com web presence were using legacy portal (Liferay).
With users transitioning to smaller form factors webpages were not responsive.
Legacy Portal uplift to make it responsive was cumbersome process.
Email and other digital marketing click through rates were low after landing website.
Sub par page rendering performance with lot of digital marketing tags.
Solution
Redesigned the website on SPA based architecture (angular) with RESTful services to provide data to front end.
Enabled the site across all devices and browsers with mobile first responsive design approach.
Implemented non-render blocking tagging and analytics.
Ran page render performance checks across site.
Implemented CMS integrations.
Search Engine Optimization on pages.
Benefits
Persona based content targeting using CMS.
Enabled Context based content (e.g. location).
Sub second above the fold rendering.
50-60% increase in page traffic within days of launch.
Enabled campaigns and pixel tracking without compromising performance.
Modularized functions reused across multiple digital properties.
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