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Global Logistics & Freight Forwarding Company

Challenge

Global Logistics & Freight Forwarding Company - Challenge
  • Legacy infrastructure and inefficient processes.
  • Non-standard processes and limited best practices.
  • Requirement to run infrastructure like a bank.
Global Logistics & Freight Forwarding Company - Challenge
Global Logistics & Freight Forwarding Company - Solution

Solution

Global Logistics & Freight Forwarding Company - Solution
  • Conducted a 12 weeks assessment.
  • Identified single points of failure.
  • Lack of DR, Infrastructure, tools and processes, consistency.

Benefits

Global Logistics & Freight Forwarding Company - Benefits
  • Well defined SLAs and operational excellence framework.
  • Stable infrastructure leading to improved performance of claims process.
Global Logistics & Freight Forwarding Company - Benefits