Building Confidence in Legacy Modernization
Quality Assurance for Migration and Digital of transformation of Group Health Insurance products and processes
Insurance Domain
Challenge
- Current business process knowledge undocumented, limited to only a few professional on the way out.
- Resistance to change ( digitization).
- 70 products and related rules to be digitized and tested.
- 18 group insurance workflows (modules) to be transformed to new Tech Stack.
- End to End Implementation and training to be completed in 1 year.
Solution
- Experienced Team of SMEs in Group Insurance Business and Knowledge transformation professionals along with QA experts deployed to understand and document incumbent process and prepare quality checks.
- Implemented Test Driven Development.
- Developed customized tools to validate the Product rules and pricing.
- RPA in parallel to monitor key processes for any regression failure.
Benefits
- Around 30000+ detailed testcases created by SME group.
- 20000+ test data used by incumbent team was captured on Test data management system enabling Legacy data on QA and stage env to run through new processes.
- Adapted test and compare process, decreased defects by 83% and decreased iterative testing effort by 48%.
- RPA process decreased manual testing effort by 20%.
- Automation of validation of Product rules and Pricing expediated dev process by 2 business months.